Services

Every piece of software is as good as the people behind it.

At Advantage, we stay with your bank from start to end. We deliver all professional services during implementation, followed by optional managed services based on your needs.

Professional Services

Always on time. Always on budget.

At Advantage we know how to deliver successful projects, no matter how complex they are and where they take place. Our Professional Services team, has delivered projects around the globe, and is currently supporting customers across 17 different time zones.

Overview of Advantage implementations globally.

Each customer implementation project is staffed with a dedicated Agile team, with all the necessary roles, including Scrum Master, Project Managers, Digital Banking Experts and Analysts, UX Designers, Software Architects & Engineers, Testers, and DevOps.

Advantage follows a version of the Water-Scrum-Fall model where our Agile delivery team and the Bank define the product backlog together. Customisations and Integrations are delivered in Agile Sprints to support continuous testing and early deliveries of working software.

Our structured implementation approach:

  • Ensures proper governance & reporting to stakeholders.
  • Involves the right resources from the bank without overwhelming your people.
  • Minimizes implementation risks.
  • Handles knowledge transfer to the bank employees.

Each customer implementation project is staffed with a dedicated Agile team, with all the necessary roles, including Scrum Master, Project Managers, Digital Banking Experts and Analysts, UX Designers, Software Architects & Engineers, Testers, and DevOps.

Advantage follows a version of the Water-Scrum-Fall model where our Agile delivery team and the Bank define the product backlog together. Customisations and Integrations are delivered in Agile Sprints to support continuous testing and early deliveries of working software.

Our structured implementation approach:

  • Ensures proper governance & reporting to stakeholders.
  • Involves the right resources from the bank without overwhelming your people.
  • Minimizes implementation risks.
  • Handles knowledge transfer to the bank employees.

Managed Services. We’ve got you covered!

Software Development.

Maximize your delivery capabilities.

Banks that want to be at the forefront of innovation while remaining flexible in terms of resources can utilize Advantage’s Managed Services to deliver SW development and customizations via the Omnia extensibility toolkit.

You can mix your own resources along with Advantage’s seasoned professionals, working in an Agile manner to continuously delivery value, based on your priorities. The Bank can increase or decrease the resources based on its needs and objectives. The outcome of the managed services teams remains fully compatible with the base Omnia solution, since the Software development teams use the same tools and principles, retaining the benefits of upgradability and low maintenance costs that make Omnia stand out.

Application Management.

Minimize your operating expenses.

Advantage can assist the Bank regarding the provisioning and maintenance of all necessary Omnia Software, ensuring that it will always operate optimally and with minimal support from the bank’s personnel.

Application Managed Services (AMS) cater for on-going operations and maintenance for an Omnia Digital Banking installation. AMS leverages Advantage in-house Omnia management expertise and extensive operational experience in supporting multiple customers to cover all aspects of application management.  AMS assure that your availability and performance objectives are achieved cost effectively and minimizes the commitment of your internal resources. AMS are designed to be seamlessly integrated with the bank’s Information Technology (IT) and Information Systems Security teams.